First-years start here: 13 Most Frequently Asked Questions

August 29, 2017  |   Found in Student Life

The summer is almost over and it’s time to prep for the return to classes. If this is your first time at the U of C, or your summer was so awesome you’ve forgotten the past year, you’re in luck with the answers to thirteen of our most asked questions.

Where can I get my student ID card? Visit the UNICARD Office, Dining Centre building, next to Hotel Alma (DC 18).

Where do I get my U-Pass? Visit the MacKimmie Library Tower Lobby.

How do I pay my feesThrough online banking, or by mail. Visit for payment options.

How do I make a change to my class schedule? View your schedule and choose classes online at or in person at Enrollment Services (MLB 117).

Who do I talk to about selecting courses and managing degree requirements? Contact a program advisor in your faculty for help with choosing courses or degree requirements.

Who do I talk to for improving my academic and leadership skills? Visit the Student Success Centre on the third floor of the Taylor Family Digital Library.

What is Orientation Week and how do I get involved? Leadership and Student Engagement (MSC 293 – next to the pharmacy).

Can you help me find an affordable place to live, or a roommate? Have a look at the SU’s Off-Campus Housing.

How do I join a club? Students’ Union Clubs Office beside Stor (MacEwan Student Centre 277).

Can you tell me which textbooks I need for my class? Visit Calgary Bookstore and enter your course and section to find out which books you will need. Then check the U of C Bookstore (MSC 155 – lower level MSC) and Bound and Copied used bookstore (MSC 195 – lower level MSC).

How do I reserve a locker? Reserve your locker through (click Student Centre, then Other Academic Services). For questions regarding lockers, visit Bound and Copied (lower level MSC).

What if I have questions about my Health and Dental plan? Visit the Health and Dental Plan Office, MSC 352 or visit

Help, I lost my phone! Visit the Info Centre/Lost and Found on the main floor of MSC.