Updated for Fall, 2023. Please check this page frequently – we will add more information as it becomes available.

Frequently Asked Questions

  • Contact a Program Advisor in your faculty.
  • Clubs spaces will be closed for the duration of the fall semester. Email questions to

    Visit ClubHub to find a club, and watch for our Clubs Spotlight event on Instagram throughout the fall.

  • The university has developed a centralized website where students can find information about COVID-related accommodations. These would come into play if, for example, you are required to self-isolate or you are immunocompromised. This website includes an interactive flowchart to direct students to the proper place to apply for accommodations.
  • Enrolment Services and through your student centre.
  • This fall’s events will be conducted entirely online. Check schedule online. Email questions to

  • Submit photo online and follow instructions for pick up.

    Unicard, Parking and Residence Service are located in the new Campus Service Centre located in the main lobby, International House (169 University Gate NW)

    Campus Service Centre: Monday to Friday, 7:30 a.m. – 10:30 p.m. Saturday/Sunday/holidays, 9 a.m. – 5 p.m. Phone: 403-220-8300 Email:

  • Self registration online. Go to your portal and look for Miscellaneous (at the bottom) / Locker Reservation. Email questions regarding lockers to

  • Mac Hall is open every day from 8:00 a.m. until 5:00 p.m.
  • The SU partners with Places4Students to help you search for accommodations from local landlords or to find a roommate.
  • Have you accrued relocation, moving, or living costs to attend in-person classes, only to have all of your courses move to an online format in Fall 2021? The U of C has created a grant to help offset some of these costs. Please see their application for more information. The deadline to apply is Oct. 1.
  • Through online banking or funds transfer:

    Visit for payment options.

  • How does the SU protect students’ privacy and information? View our Privacy Policy page for complete information.
  • Need a space to attend an online lecture?
    1. Dedicated study spaces for web-based courses: ICT 102, ST 131, ST135, SA 129, SB 142, CHC 119, PF 110, and EDC 386
    2. Empty classrooms
    3. Library spaces
    4. The university is developing an interactive map for students to find spaces on campus to attend online courses. In the meantime, check out our SU Study Space Map
    5. Foothills Campus: Health Sciences Library and Feasby Lounge
  • Textbooks are available to order online through the UCalgary Bookstore and Bound and Copied. Digital options may be available for some courses. The rental and book loan programs are also available.

    Find your fall booklist here.

    The University of Calgary Bookstore is open for shopping online and in-store.

    UC Bookstore Hours:

    Monday to Friday, 10 a.m. to 4 p.m.

    (Email questions to


    Bound and Copied is now open for shopping and consignment by appointment only, Monday to Friday from 10 a.m. – 3 p.m. We will be re-opening Aug. 30 for in-person shopping.

    Bound and Copied (Email questions to

  • Academic advising, wellness services, and remote supports for students.
  • The UPass will be available on mobile devices starting Sept. 1. See this page for details.